WidowPC Gaming Computers - Comparison
When making product and price comparisons between WidowPC and a competitor,
make sure you are making an "apples to apples" comparison. For
instance, does the competitor mention the brand of motherboard they are using? Most likely,
they refer to it under their company name
(referred to as "private labeling"). Good examples of this include
"Dell motherboards" and "Alienware motherboards." If the
vendor isn't mentioning the brand then
the quality of that component is likely much lower than a high end retail brand.
These parts are often referred to as "OEM" parts. They are less
expensive for the company, but are of inferior quality.
This is why WidowPC pays more for the high quality parts, up front. Yes, it
costs us more. But it costs us less in the long wrong, by keeping our customers
happy. It
also costs you less in both time and stress because you are much less likely to
have to deal with breakdown issues. Additionally, the type of customers who come
to us want the highest quality available. .
Here is a list of the brands we use, compared to major competitors.
WidowPC Comparison Examples
|
Apples to Apples Comparison by Company |
| Function |
WidowPC |
Alienware
Aurora or Area51 |
Dell
XPS |
| Motherboard |
- Asus or eVGA or other top brand |
"Alienware" generic private label |
Proprietary "Dell" generic private label
that will only accept expensive "Dell" RAM |
| Choice of Intel and AMD chips offered |
Yes |
No, wire management is now only available on ALX systems. |
Exclusive deal with Intel restricts them to sell only Intel CPUs |
| RAM / Memory |
- Corsair premium, high speed RAM
for desktops
|
Generic |
Generic "Dell" RAM |
| Video |
BFG OC (factory over clocked) |
Not stated |
Not stated |
| Professional Wire Management |
Yes |
Yes |
No |
| Case Lighting |
Yes |
No |
No |
| Fans |
AMD/Intel Certified 120mm high volume, low noise
premium heat sinks and fans |
Generic 80mm |
Generic 80mm |
| Custom Assembly |
Online customization convenience and true custom
"by request" system; contact us and ask for anything you want
and we'll build it. |
Restricted to online configuration options only |
Restricted to online configuration options only |
| Assembly Time |
- less than two weeks |
1 month+ for desktops and laptops; longer wait times
during the holidays |
Around a month;, sometimes a little more |
| Support Country |
- Supported in America by experienced, highly
trained, friendly Americans
|
- Support out-sourced to Costa Rica over a staticy
VOIP line (telephone over the Internet)
|
- Support out-sourced to India and China
- Closed
user support forums (last U.S. support venue) in July, 2005 |
| Life of Tech Support |
As long as you own the computer at no additional charge. We'll
never abandon you. |
1 year standard, pay for up to 3 years of tech support |
1 year standard, pay for up to 3 years of tech support |
| Warranty |
- 1 Years parts and labor
- We'll always offer you a solution, even if you you're out of warranty. |
- 1 year standard (desktop or laptop)
- No repairs after warranty expiration (not even if you offer to pay for
it) |
1 year (desktop or laptop)- No repairs after warranty expiration (not
even if you offer to pay for it) |
| Money Back Guarantee |
30 Day Money Back Guarantee |
None |
None |
| Operating System |
Genuine Microsoft Windows operating system disk that you activate
yourself...you own the operating system and it will work on any system. |
Alienware clone of Windows XP on "respawn disk" (not a
Microsoft Windows disk), no OS manual, no registration key. Only
works on that specific Alienware system. |
Dell clone of Windows XP on a "recovery disk" (not a
Microsoft Windows XP disk), no OS manual, no registration key. Only
works on that specific Alienware system. |
Notably, Alienware now has a outrageously expensive "ALX" systems
that feature quality parts similar to WidowPC. The ALX systems sell for $1,500
to $2,000 more than Alienware's standard models. Yet, Alienware advertises all
of their systems as high end? Sounds like Alienware has generic "high
end" and the real stuff which they label as ALX. Despite that, we keep our
prices as competitive to Alienware's "generic" systems as we can,
while still assembly each system as a custom system, even making
thermal-electric cooling and water cooling an option. And even the ALX system
does not come with a real Microsoft Windows disk.
WidowPC does not make you register through rebate programs limited with all
kinds of small print and restrictions that may not allow you the discount you
thought you were going to get. We just offer the best quality in the industry
and reasonable prices up front. Add to that, WidowPC's "support is
the best" (Computer Gaming Magazine).
Our exclusive WidowPC lifetime tech support gets you up and running quickly and
how quickly they got the customer back into the game
Consult with Real Gamers
Our sales consultants are real gamers. These are people who have
volunteers to be sales consultants because they love to talk about gaming and
gaming hardware. They know what hardware is required for the types of
games you want to run. So, when you call for advice on what to put in your
computer you can look forward to honest, helpful advice. Have you ever had that
kind of service at any other custom computer builder?
|
|
Sign Up to Receive WidowPC News and Specials Monthly Newsletter
|
|
